20 AI Tools Every Restaurant Should Try

20 AI Tools Every Restaurant Should Try

August 13, 20267 min read

20 AI Tools Every Restaurant Should Try

Restaurant owners do not need to become AI experts.

They need tools that solve real problems.

AI can now help restaurants:

  • Analyze sales

  • Create marketing

  • Answer phone calls

  • Manage social media

  • Automate repetitive work

  • Analyze customer feedback

  • Create videos and graphics

  • Improve advertising

  • Organize meetings and operations

Here are 20 AI tools restaurant owners should know about in 2026.

AI Assistants and Research

1. ChatGPT

Best for: Marketing, analysis, planning, and everyday restaurant work.

Restaurant owners can use ChatGPT to create email campaigns, analyze spreadsheets, review customer feedback, develop promotions, write SOPs, and summarize restaurant performance.

It can also analyze uploaded CSV and Excel files, making it useful for POS sales reports and menu analysis.

2. Claude

Best for: Documents, research, planning, and complex business work.

Claude can help restaurant owners analyze long documents, create operating procedures, research business questions, and organize projects.

Anthropic also offers small-business workflows that connect Claude with tools such as Google Workspace, QuickBooks, Canva, and other business applications.

3. Gemini for Google Workspace

Best for: Restaurants already using Gmail, Docs, Sheets, Drive, and Meet.

Gemini can help summarize email threads, draft messages, analyze information in Sheets, create documents, and support everyday administrative work inside Google Workspace.

4. Gemini Notebook

Best for: Training materials, research, and restaurant knowledge.

Restaurants can upload information such as:

  • SOPs

  • Training manuals

  • Vendor documents

  • Menu information

  • Meeting notes

and use Gemini Notebook to summarize and explore information grounded in those sources.

5. Perplexity

Best for: Research.

Perplexity is useful when restaurant owners need to research:

  • Local competitors

  • Restaurant trends

  • Technology

  • Marketing ideas

  • Industry developments

It searches the web and returns answers supported by source citations, making it useful for research that needs current information.

Restaurant Operations and Data

6. Toast IQ

Best for: Restaurants using Toast.

Toast IQ connects AI directly with restaurant information inside Toast.

Operators can ask questions about:

  • Sales

  • Menu performance

  • Labor

  • Guests

  • Multi-location performance

  • Restaurant operations

Instead of manually reviewing several reports, managers can ask questions in natural language and receive information based on their restaurant data.

7. Restaurant365 AI

Best for: Restaurant financial and operational management.

Restaurant365 AI connects restaurant financial, labor, inventory, and POS information.

It is designed to help operators identify cost problems, understand restaurant performance, reduce manual reporting, and manage multi-location operations.

Restaurant Marketing

8. Mailchimp AI

Best for: Email and SMS marketing.

Mailchimp's AI tools can help restaurants:

  • Draft emails

  • Generate SMS content

  • Analyze marketing performance

  • Segment customers

  • Recommend send times

  • Create automated campaigns

Mailchimp also introduced conversational Analytics AI for understanding campaign and customer data.

9. Klaviyo AI

Best for: Advanced customer marketing.

Klaviyo's AI tools can help businesses create campaigns, build customer segments, personalize messages, predict customer behavior, and identify marketing opportunities.

For restaurants with strong loyalty or customer databases, this type of technology can help create more targeted email and SMS campaigns.

10. Buffer AI Assistant

Best for: Social media.

Buffer's AI Assistant can help restaurants:

  • Generate post ideas

  • Write captions

  • Rewrite content

  • Change tone

  • Shorten posts

  • Repurpose one post for several platforms

This can make maintaining a consistent restaurant social presence much easier.

11. ManyChat

Best for: Instagram messaging automation.

Restaurants can use ManyChat to automate Instagram interactions such as:

  • Direct messages

  • Comment responses

  • Story replies

  • Promotion flows

  • Customer conversations

For example, a restaurant could ask people to comment MENU on a Reel and automatically send them the menu or ordering link through Instagram DM.

Design and Video

12. Canva Magic Studio

Best for: Restaurant graphics.

Canva's AI-powered Magic Studio can help restaurants create and adapt:

  • Social posts

  • Flyers

  • Email graphics

  • Event posters

  • Menu promotions

  • Advertising creative

It is especially useful for restaurants that need frequent marketing materials without a full-time designer.

13. HeyGen

Best for: AI video content.

HeyGen allows users to create videos using AI avatars and generated voices.

Restaurant owners and marketers can use it for educational videos, social media content, announcements, and marketing videos without recording every video manually.

14. Descript

Best for: Editing restaurant videos.

Descript combines video and audio editing with AI tools.

It can help:

  • Remove filler words

  • Improve audio

  • Generate short clips

  • Edit video through text

  • Create voiceovers

  • Repurpose longer videos

This can make restaurant Reels, Shorts, interviews, and educational content faster to produce.

Advertising

15. Meta Advantage+

Best for: Facebook and Instagram advertising.

Meta Advantage+ uses AI to help optimize:

  • Audiences

  • Placements

  • Campaign budgets

  • Creative

  • Ad delivery

Restaurants still need strong offers and creative, but Meta's AI can automate much of the campaign optimization process.

16. Google Ads Performance Max

Best for: Google advertising.

Performance Max uses Google AI across advertising channels to help optimize bidding, audiences, creative, and campaign delivery around conversion goals.

For restaurants, these goals might include online orders, reservations, phone calls, or other measurable customer actions.

Customer Communication

17. Loman AI

Best for: Restaurants receiving many phone calls.

Loman is an AI phone agent built specifically for restaurants.

It can handle:

  • Customer questions

  • Takeout orders

  • Reservations

  • Directions

  • Menu questions

  • Payments

  • Call routing

It also integrates with restaurant systems including Toast, Square, SpotOn, and Clover.

18. Slang AI

Best for: Restaurant reservations and phone inquiries.

Slang AI acts as an AI phone host for restaurants.

It can answer customer questions, manage reservation calls, and connect with reservation platforms such as OpenTable.

Productivity and Automation

19. Zapier

Best for: Connecting restaurant software.

Zapier helps businesses automate workflows between different applications.

For example:

New catering inquiry → Add customer to CRM → Send notification → Create follow-up task

Its AI tools can also help users build workflows, summarize information, classify data, and troubleshoot automations.

20. Otter.ai

Best for: Meeting notes.

Otter can automatically join meetings, transcribe conversations, summarize discussions, and identify action items.

Restaurant groups can use it for:

  • Manager meetings

  • Marketing meetings

  • Vendor calls

  • Operations meetings

  • Training sessions

Instead of having someone manually write meeting notes, the team receives an automatic record and summary.

You Do Not Need All 20 Tools

The goal is not to build the biggest AI technology stack.

A small restaurant could start with just:

ChatGPT
For marketing, analysis, and planning.

Canva
For restaurant graphics.

Toast IQ
If the restaurant already uses Toast.

Then add tools when a specific problem appears.

For example:

Too many missed calls?
Test Loman or Slang AI.

Social media takes too much time?
Try Buffer.

Need Instagram automation?
Try ManyChat.

Too much repetitive admin work?
Try Zapier.

Need more advanced email marketing?
Explore Mailchimp or Klaviyo.

How to Choose an AI Tool

Before paying for another platform, ask:

What problem are we solving?

How much employee time does this problem consume?

Does the tool integrate with our existing systems?

Can we measure the result?

Track outcomes such as:

  • Hours saved

  • Orders captured

  • Calls answered

  • Marketing campaigns created

  • Advertising performance

  • Customer response

  • Sales generated

Do not buy AI simply because it is new.

Use AI when it removes a real bottleneck.

Final Thoughts

The most useful restaurant AI tools generally fall into five categories:

  • Marketing

  • Operations

  • Customer communication

  • Content creation

  • Automation

Start with one or two tools that address your biggest problems.

Learn how to use them well.

Measure the results.

Then expand only when another clear opportunity appears.

The goal is not to run your restaurant with AI.

The goal is to use AI to spend less time on repetitive work and more time improving customers, employees, and restaurant growth.

Build a Smarter Restaurant AI Stack

Restaurant Growth Lab helps restaurant owners use AI, automation, restaurant data, and marketing technology to save time and identify new growth opportunities.

Use fewer tools.

Use them better.

And make sure every piece of technology solves a real restaurant problem.

References

OpenAI — Data Analysis With ChatGPT
https://help.openai.com/en/articles/8437071-data-analysis-with-chatgpt

OpenAI — ChatGPT Work for Marketing
https://openai.com/business/solutions/marketing/

Anthropic — Claude for Work
https://www.anthropic.com/learn/claude-for-work

Anthropic — Claude for Small Business
https://www.anthropic.com/news/claude-for-small-business

Google Workspace — AI Tools for Business
https://workspace.google.com/solutions/ai/

Google — Gemini Notebook
https://blog.google/innovation-and-ai/products/gemini-notebook/notebooklm-gemini-notebook/

Perplexity
https://www.perplexity.ai/

Toast — Toast IQ
https://support.toasttab.com/en/article/Toast-IQ-Overview

Restaurant365 — R365 AI
https://www.restaurant365.com/ai/

Mailchimp — AI Marketing Tools
https://mailchimp.com/solutions/ai-tools/

Klaviyo — Klaviyo AI
https://www.klaviyo.com/solutions/ai

Buffer — AI Assistant
https://buffer.com/ai-assistant

ManyChat — Instagram Automation
https://manychat.com/product/instagram

Canva — Magic Studio
https://www.canva.com/magic-studio/

HeyGen
https://www.heygen.com/

Descript — AI Video Editor
https://www.descript.com/

Meta — Advantage+
https://www.facebook.com/business/ads/meta-advantage-plus

Google Ads — Performance Max
https://support.google.com/google-ads/answer/10724817?hl=en

Loman AI
https://loman.ai/

Slang AI
https://www.slang.ai/

Zapier — AI Automation
https://zapier.com/ai

Otter.ai
https://otter.ai/



Hiro
Hiro is a restaurant growth consultant and founder of The Restaurant Growth Lab. With hands-on experience in restaurant operations, new openings, multi-location expansion, marketing, and restaurant technology, he helps independent restaurant owners understand what to fix first and make smarter decisions for long-term growth.
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